In their latest attempt to better deal with the mammoth amount of permit applications from foreigners, Wrocław's regional office is to introduce a new online system.
Queues for residency permits have lengthened substantially in recent years due to an influx of Ukrainians and other foreigners to Wrocław. According to Gazeta Wrocławska, the number of residency applications increased from just under 5,000 in 2014 to almost 14,000 in 2016. The figure is likely to have increased since then.
At the end of 2018 an expansion to the Urząd Wojewódzki will make extra windows available to the many foreigners waiting to hear about their applications. In total, 22 extra windows will open as a result of the expansion. Four of those are to be information points, six will be for passport applications and twelve for residency permits.
On March 6th, Wrocław's Urząd Wojewódzki also announced that its new 'Kolejkowicz' internet booking system would be launched in April. Unfortunately as we approach early May, the system is yet to go live. When it is eventually launched, the system should allow foreigners to make appointments online and see how many people are in the queue at each office.
In the meantime, the Urząd Wojewódzki have already announced the arrival of yet another new system. The so called 'Przybysz' integrated service system is expected to be in operation this autumn. According to the official Urząd Wojewódzki press release published on Friday, the aim and function of the new system will be as follows:
The company Aspello sp. Zoo will launch a new system in either late October or early November this year. The system is aimed at facilitating better contact between foreigners and the municipal office via an informational and operational portal, plus the introduction of functions to improve the work of office employees in dealing with requests from foreigners.
The portal will be split into two parts: informational and operational. The information panel will be available in Polish and three foreign languages - English, Russian and Ukrainian. The website will contain a wide range of materials regarding:
- 1. legal acts regulating the principles of residence and the employment of foreigners in Poland, including access to current versions of these acts;
- 2. the formal requirements necessary to obtain a positive decision;
- 3. the organisation of the work of the foreign service department in Wrocław's Lower Silesian Provincial Office;
- 4. the locations and opening hours of service points for foreigners;
- 5. the procedure for submitting applications for various cases and how they are processed, as well as a brief description of the various stages of each procedure and the status of cases related to each stage;
- 6. application forms with instructions on how to fill them out;
- 7. information on the benefits the new system brings
The system should hopefully make the process of making a work or residency permit that little bit easier, while also speeding up the process. Not everything will be done digitally however. Any form filled in online will still have be printed out for the office clerks to process.